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5 customer-centric technologies that every retailer should use


as a retailer, your goal is to drive customer experience, increase sales, and foster long-term loyalty that keeps your business strong and successful. to that end, here are five customer-centric technologies that you should be using:   qr codes   many customers want to integrate an online and offline shopping experience, by launching their browser […]






l.l. bean orders delayed after systems upgrade problem


freeport, maine (ap) — outdoors retailer l.l. bean says a systems upgrade is causing shipping delays. the press herald reports (http://bit.ly/2p08jgc ) that some customer orders have delays up to a week. the maine-based company says the delays were caused by an upgrade to the retailer’s order-processing and fulfillment systems. l.l. bean has apologized to […]






analysis: private equity ownership common in retail bankruptcies


long islanders have seen major retailers file for bankruptcy in the last few years, bringing an end to well-known chains such as sporting goods retailer sports authority, apparel retailer the limited, teen retailer wet seal and pathmark and waldbaum's supermarkets.






may the fourth in denver: star wars-centric events evolve with the films


may the fourth started as a fan event -- in this case, a star wars-centric one -- that has since been adopted by bars, restaurants, galleries and others as a way to drum up business.






3 bob's stores, 1 eastern mountain sports on li to close


three long island stores belonging to clothing and footwear retailer bob's stores, and one local store from sporting goods retailer eastern mountain sports, face closure as part of a bankruptcy deal with a u.k. retailer, according to court documents.






powervr gpu designer imagination technologies goes up for sale


after looking for buyers for its mips and ensigma technologies last month, imagination technologies has now put its whole business group up for sale.






5 groundbreaking technologies expected to become mainstream by 2025


technology changes the world at an accelerated speed and with a force that cannot be pre-determined, as has been shown by the smartphone revolution which took over the world in the past 10 years. peering under the surface of evolving technologies will show that many technologies are expected to beco...






why amazon’s use of self-driving technology would be a game changer


amazon is the nation's largest online retailer, and its decisions not only turn heads but influence the entire retail and shipping industries, analysts say. that means any foray into the self-driving arena - whether as a developer or customer - could have a significant effect on the technology's adoption.






microsoft adds ai features to dynamics 365 for customer supportmicrosoft adds ai


the first dynamics 365 ai solution is a customer care system that uses virtual assistants to solve issues before involving humans.






she hustled her way from receptionist to sales at trading technologies


what's it really like to work at chicago startups and tech companies? blue sky's inside job lets people on the ground tell us in their own words.   tati graef, 32, sales initiative specialist at trading technologies trading technologies develops computer software for trading futures, and now we’re...






uk online retailer wants to be the next amazon with a surprising acquisition


popular uk retailer appears to be looking to follow the trail blazed by amazon with aws.






portillo's delivered to your hotel room? it's here, with hyatt-grubhub deal


hyatt and grubhub said tuesday they have expanded a partnership that allows a hand-picked collection of restaurants to deliver room service to visitors at hyatt centric hotels, hyatt's brand geared toward younger travelers. the partnership offers hyatt centric hotel guests the option of ordering...






sap adds key customer id management with gigya acquisitionsap adds key customer


gigya's customer identity and access management platform enables enterprises to build effective, lasting relationships with their customers.






wal-mart's online sales surge, tops 1q expectations


wal-mart delivered first-quarter earnings that show how it's winning over shoppers at stores and online, even in an increasingly competitive retail landscape. the world's largest retailer beat wall street estimates and delivered another solid gain in comparable-store sales. customer traffic at...






chinese online retailer developing one-ton delivery drones


china's biggest online retailer, jd.com inc., has announced plans to develop drone aircraft capable of carrying a ton or more for long-distance deliveries.






target and yandex climb while delta slides


new york (ap) — stocks that moved substantially or traded heavily thursday: target corp., up $2.44 to $53.31 the retailer raised its second-quarter forecasts and said sales and customer traffic grew. delta air lines inc., down 98 cents to $54.50 most read storiesit’s no joke: the right is coming after college next | danny westneatbrief […]






german investor paying $110 million for loop's hyatt centric hotel


a german investor has a contract to buy the hyatt centric hotel in the loop for $110 million, in a deal that will translate into one of the highest prices-per-room ever paid in downtown chicago. deka immobilien, the real estate arm of dekabank group, plans to buy the 257-room hotel as part of a...






microsoft begins outlook customer manager rollout for small businesses microsoft


outlook customer manager helps prevent users from dropping the ball when customer emails hit their inboxes.






whole foods says customer payment information was hacked


new york (ap) — whole foods says the credit and debit card information of customers who bought meals or drinks at its in-store restaurants or bars were exposed to hackers. the grocer, which was recently acquired by seattle-based online retailer amazon.com inc., says the data breach did not affect its main checkout registers or any […]






sears asks court to keep vendor from cutting supply of craftsman tools


sears holdings is preparing for a legal battle with a vendor by filing its own lawsuit to stop the company from restricting its supply of craftsman power tools. the supplier, one world technologies, threatened to back out of its contract with sears, citing concerns about the retailer's ability...






german investor paying $110 million for loop's hyatt centric hotel


a german investor has a contract to buy the hyatt centric hotel for $110 million in a deal that will translate into one of the highest prices per room ever paid in the loop.deka immobilien, the real estate arm of dekabank group, confirmed the deal for the 257-room hotel at monroe and clark streets....






german investor paying $110 million for loop's hyatt centric hotel


a german investor has a contract to buy the hyatt centric hotel for $110 million in a deal that will translate into one of the highest prices per room ever paid in the loop. deka immobilien, the real estate arm of dekabank group, confirmed the deal for the 257-room hotel at monroe and clark streets....






neither colorado nor utah deserves outdoor retailer show


the state that wins the prize of the outdoor retailer trade show ought to be a clear and fearless leader on both land and climate issues.






lucky dorr, a beer-centric concept pouring special-edition local suds outside wr


lucky dorr, the beer-centric pub by matthias merges' folkart restaurant management (yusho, billy sunday), will open july 6 in the park at wrigley (1101 w. waveland ave.), the indoor-outdoor facility adjacent to wrigley field. "the cubs gave us latitude to do something pure, using local brewers...






teen clothing retailer rue 21 closing 400 stores, including 3 in colorado


like many brick-and-mortar retailers, the teen clothing retailer has been battling declining mall traffic amid strong competition online.






take note, outdoor retailer — colorado puts utah to shame


nothing against the beehive state, but colorado would be a natural fit for the outdoor retailer show, a multi-million dollar trade convention focused on adventure.






wal-mart earnings fall, but online sales surge


new york (ap) — wal-mart’s fourth-quarter earnings fell nearly 18 percent as the world’s largest retailer was hurt by its investments in e-commerce and stores. but wal-mart saw its u.s. business accelerate — both in customer counts and for a key sales metric — during the period that covers the critical holiday shopping season. it […]






report: sale of eddie bauer considered as retailer struggles with debt


the bellevue-based retailer’s owners are looking at alternatives including seeking a buyer, reuters reports.






life technologies wins supreme court patent case


the u.s. supreme court on wednesday ruled in favor of life technologies in a lawsuit brought by rival promega that alleged patent infringement. the thermo fisher scientific subsidiary prevailed 7-0 in the lawsuit. life technologies had been accused of violating a provision of the patent act by...






microsoft adds cloud security to keep out hackers — and government snoops


called azure confidential computing, the technology encrypts data while it is in use - which is when most security breaches occur, according to azure chief technology officer mark russinovich. the new product works by placing customer information in a virtual enclave, essentially a black box that keeps anyone outside the customer -- including microsoft itself -- from accessing the data. that can keep cyberthieves, malicious insiders and governments from getting in without customer authorization.






oracle moves exadata analytics into its customer cloudoracle moves exadata analy


database giant is calling its user-facing cloud the oracle cloud at customer, a rather unusual name for a cloud service.






no. 1 online pet food retailer chewy.com is aiming even higher


c-founder ryan cohen has aggressively pursued the no. 1 position for online sales, but what he really wants is to become the largest pet retailer in the world.






chinese embassy demands apology from german t-shirt retailer


the chinese embassy in berlin is demanding a german online retailer stop the sale of a line of t-shirts with slogans it says are insulting to china.






halloween retailer pulls anne frank costume amid complaints


an online retailer has pulled a costume from its website that depicted holocaust victim anne frank.






petsmart to acquire chewy.com for reported $3.35b


petsmart, the nation’s largest pet-supplies retailer, has agreed to acquire chewy.com, the market’s no. 1 online retailer.